Company Name: Willing Care Recruitment Limited (the “Company”)

Policy Name: Willing Care Privacy Policy

In accordance with data protection laws, the data controller is Willing Care Limited, located at 4th floor, Reading Bridge House, Reading, Berkshire, RG30 6TP. Willing Care Recruitment Limited (“We” or “Us”) is committed to safeguarding your privacy and complying with all relevant regulations.

This notice outlines how any personal data you provide or that we collect will be processed. Your rights under the GDPR, effective from May 25, 2018, are included in this notice. Please read carefully to understand our practices regarding your personal data. The department responsible for data protection at Willing Care is Legal and Compliance.

Who We Are and What We Do

We are a recruitment agency and business. We collect the personal data of the following individuals for our business operations:

• Prospective and placed candidates for permanent or temporary roles

• Prospective and current clients

• Supplier contacts for service support

• Prospective, current, and former employees, consultants, contractors, and workers

Information You Provide to Us

This includes information you provide when filling out forms on our website (www.willingcare.co.uk), communicating with us via phone, email, or other channels, or interacting with our site through events, job applications, or surveys. Phone calls may be recorded for quality purposes and stored for 60 days.

Personal data we collect may include:

• Contact details (name, address, phone number, email)

• Date of birth, gender, and emergency contacts

• National Insurance number and proof of UK residency

• Salary or hourly/daily rate, employment history, and recruitment information

• Disciplinary and grievance details, including NMC records

• Bank account details, payroll records, and pension information

• Health information, including medical conditions, criminal records, and other sensitive information

Information Collected from Our Website

We automatically collect information about your visits to our site, such as:

• URL paths, page views, and page interaction information

• Page response times, download errors, and browsing methods

We also collect information from third parties, such as LinkedIn, job boards, social media platforms, and background check providers.

Purpose and Legal Basis for Processing

We use your personal data in the following circumstances:

• To fulfill a contract with you

• To comply with legal obligations

• For legitimate business interests that do not override your rights

• With your consent, where required

Our legal basis for processing personal data is typically legitimate business interests, although we may also rely on contractual obligations, legal requirements, or your consent in certain cases.

Legitimate Business Interests

Our legitimate business interests include:

• Facilitating candidate introductions for employment or contracts

• Maintaining a database of candidates and client contacts to support our recruitment efforts

• Using publicly available information, such as CVs from job boards, to add relevant information to our database

Use of Your Data

We may use your data to:

• Assess your suitability for roles

• Check your eligibility to work in the UK

• Manage payroll, taxes, and contractual obligations

• Ensure compliance with legal and safety requirements

• Conduct performance reviews or manage grievances

If consent is required, we will ask for it and record your response. You can withdraw consent at any time.

Cookies

We use cookies to improve your website experience. Cookies help us recognize your preferences and tailor our services accordingly. You may refuse cookies via your browser settings, but this may affect access to certain parts of the site.

For more information on cookies, please visit www.allaboutcookies.org or www.youronlinechoices.eu.

Third Parties

We may share your data with:

• Clients for recruitment purposes

• Service providers such as email marketing specialists or payment processors

• Analytics providers to improve our site

• Legal or professional advisors

In the event of a business sale or acquisition, your data may be transferred as part of the assets.

Data Retention

We retain personal data only as long as necessary for legitimate business interests or legal obligations, such as for tax or compliance purposes. We regularly update our records to ensure the accuracy of the data we hold.

Your Rights

You have the right to:

• Request correction or deletion of your personal information

• Object to processing based on legitimate interests

• Request restriction of data processing

• Access the personal data we hold about you

To exercise these rights, please contact us at enquires@willingcare.co.uk.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Please check back regularly.

Contact Us

For any questions or comments regarding this privacy notice, please email enquiries@willingcare.co.uk.